The Ultimate Guide to eCommerce
A curated Canadian edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Canadian eCommerce News
Regional stories with direct local relevance
AutoTrader appoints Robert Bigler as Chief Executive
Marketplace experience will steer AutoTrader's Canadian expansion as Robert Bigler takes over amid intensifying competition in online car retail.
Generative AI lifts Canadian holiday email orders fourfold
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Global Payments to add Interac Konek to Canada network
Canadian merchants will gain a lower-cost bank-based checkout option as Global Payments broadens payments choice across thousands of sites nationwide.
Adyen upgrades Authenticate to lift online payments
Online shoppers could face fewer checkout hurdles as Adyen's updated authentication tool aims to lift conversion by double digits for merchants.
Mastercard & Rogers Bank test AI shopping checkout
Canadian shoppers may soon see AI agents make purchases within preset budgets, as the pilot highlights trust and control concerns.
JD Sports Canada hires Verde Digital for search boost
The retailer is trying to win more Canadian shoppers online as AI-led search reshapes how footwear and apparel are discovered.
Analyst Insights
Research and market analysis connected to eCommerce
Cloudinary named Gartner Leader in digital asset management
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Expert Columns
Holiday Promo Abuse: How Fake Sign-Ups Drain Your Sales Budget
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Holiday Reply Desk helps retailers handle Black Friday
It offers retailers a low-cost offline workflow for handling Black Friday support spikes without linking into live payment or order systems.
Cloudinary to integrate media tools with Amazon CloudFront
The tie-up could cut setup time for teams serving images and video through CloudFront, while reducing custom code and extra media tools.
OpenAI launches ChatGPT Business Hub for companies
Eligible businesses can now claim profiles and track engagement in ChatGPT, as OpenAI pushes the assistant deeper into commercial discovery.
Singapore merchants see gaming demand surge on PayPal
Cross-border demand for Singapore sellers is broadening as gaming becomes a top draw, with PayPal handling more than 11 million buyers a year.
Fast Simon launches AI model for Shopify discovery
The new system is meant to help Shopify brands lift conversions and basket sizes by automating product ranking around shopper behaviour and stock levels.
Blue Yonder launches AI-native order management tool
Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.
Chargeflow data flags Black Friday non-delivery surge
Non-delivery claims overtook card fraud on Black Friday weekend, with chargebacks filed weeks later and peak disputes hitting in January.
Yuno adds Ecommpay to widen payment reach across regions
Merchants in Europe and Asia-Pacific can now offer more local checkout options through one integration, reducing abandoned transactions at payment stage.
Temu & IACC launch programme to tackle IP disputes
Brands can now escalate complex IP complaints on Temu through a dedicated IACC-backed channel, with responses promised within 48 hours.
Entersekt boosts 3-D Secure to cut checkout failures
Interrupted authentication journeys are costing merchants sales, with Entersekt saying its latest changes lifted success rates by up to 9 percentage points.
QuickAIBuy launches first paid review service for buyers
A standard review costs USD $79 and aims to help B2B buyers avoid committing to orders before evidence on suppliers, freight and margins is checked.
Bazaarvoice & Profound team up on AI search visibility
Retailers risk losing sales if AI search cites rivals, prompting Bazaarvoice and Profound to link prompt analytics with customer reviews and photos.
Shopify adds app security check to CLI in AI toolkit
Developers can now spot common security flaws in their own apps before release as Shopify widens its AI Toolkit and commerce updates.
Google adds Cloud Logging for BigQuery Python UDFs
The update lets data pipelines keep running when bad rows appear, while malformed Python UDF records are captured in Cloud Logging for later repair.
scandiweb open-sources Expedio to speed up Magento stores
Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.
Krea launches AI image editor Krea 3 with faster edits
The new model is available via Krea's platform and partners, as the company targets design teams needing faster, consistent image edits.
Cover Genius launches protection for AI commerce platforms
Consumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
Large DDoS botnets rebound as attacks surge, Qrator says
Attacks have surged again as the largest botnet climbed to 3.56 million devices in the third quarter, Qrator Labs said.
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.