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Forrester Research stories

Westcon-Comstor adds 1Password to AWS Marketplace
Software-as-a-Service

Westcon-Comstor adds 1Password to AWS Marketplace

The deal gives EMEA partners a simpler way to buy identity security software through AWS Marketplace as cloud procurement grows faster.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Cloudera named leader in Forrester's data lakehouse wave
Private Cloud

Cloudera named leader in Forrester's data lakehouse wave

The ranking may strengthen Cloudera's pitch to regulated enterprises struggling to move AI pilots into production at scale.

By Mark Tarre • 4 min read • Last month
Finance chiefs demand proof before boosting AI spend
Robotics

Finance chiefs demand proof before boosting AI spend

Most finance teams want clearer returns and tighter controls before committing more budget, despite broad plans to raise AI investment.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Nozomi Networks appoints co-founder Carcano as CEO
Digital Transformation

Nozomi Networks appoints co-founder Carcano as CEO

The change comes after Mitsubishi Electric's AUD $1.4 billion purchase of Nozomi, while customer support and the product roadmap stay unchanged.

By Joseph Gabriel Lagonsin • 4 min read • Last month
B2B marketers cut agency spend as work moves in-house
Digital Transformation

B2B marketers cut agency spend as work moves in-house

As AI shifts routine production in-house, only 28% of B2B marketing leaders now expect agency budgets to rise over the next year.

By Mark Tarre • 4 min read • Last month
Amex GBT launches Claude AI connector for bookings
Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Mphasis revenue rises as AI-led wins top USD $461m
Digital Transformation

Mphasis revenue rises as AI-led wins top USD $461m

Margins narrowed even as Mphasis booked USD $461 million of new work, with AI-led contracts driving most of the quarter's wins.

By Joseph Gabriel Lagonsin • 4 min read • Last month
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Enterprise AI buyers increase spending but demand proof
Software-as-a-Service

Enterprise AI buyers increase spending but demand proof

Enterprise AI purchases are facing tougher checks as 64% of buyers demand proof, slowing deals even as spending keeps rising.

By Sofiah Nichole Salivio • 4 min read • Last month
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Last month
Kore.ai names Uma Sandilya Chief Commercial Officer
Digital Transformation

Kore.ai names Uma Sandilya Chief Commercial Officer

The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.

By Sofiah Nichole Salivio • 4 min read • Last month
Australian universities boost AI spend despite gaps
Software-as-a-Service

Australian universities boost AI spend despite gaps

Most institutions still lack the systems and skills to use it effectively, even as AI budgets rise to cut costs and improve student outcomes.

By Mark Tarre • 3 min read • Last month
11:11 Systems launches managed SASE with Cato Networks
Disaster Recovery

11:11 Systems launches managed SASE with Cato Networks

Businesses with distributed workforces can now get round-the-clock SASE management as 11:11 adds Cato Networks' cloud platform to its services.

By Sean Mitchell • 4 min read • Last month
Forrester says tech sovereignty gains will stay modest
Semiconductors

Forrester says tech sovereignty gains will stay modest

Most countries will see only slight progress in tech sovereignty by 2030, with heavy investment failing to close the gap with China and the US.

By Mark Tarre • 4 min read • Last month
Forrester warns bigger AI budgets won't fix weak ops
DevOps

Forrester warns bigger AI budgets won't fix weak ops

Greater AI spending is set to expose data and governance gaps unless companies first fix the operational foundations, Forrester says.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Forrester Research stories

India's chip production set to rise to 13% by 2030
Semiconductors

India's chip production set to rise to 13% by 2030

The increase would still leave India well behind chip leaders, as Forrester forecasts only gradual gains in technology sovereignty by 2030.

By Sean Mitchell • 5 min read • Last month
Elemental Concept expands to Australia with CX model
Data Analytics

Elemental Concept expands to Australia with CX model

The consultancy is betting that Australian buyers will back a decision-led CX model as brands struggle to prove revenue gains from journey redesigns.

By Sofiah Nichole Salivio • 4 min read • Last month
LumApps names Si-Mohamed Said Chief Product Strategy role
Software-as-a-Service

LumApps names Si-Mohamed Said Chief Product Strategy role

The appointment strengthens LumApps' push to turn its AI Employee Hub into routine workplace use as it expands globally.

By Sofiah Nichole Salivio • 3 min read • Last month