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Salesforce buys Fin in USD $3.6bn AI customer service deal
Software-as-a-Service

Salesforce buys Fin in USD $3.6bn AI customer service deal

The purchase strengthens Salesforce's push into automated support as it seeks to widen Agentforce's reach and prove AI can cut service costs.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
Reco launches Claude security integration for enterprises
Data Protection

Reco launches Claude security integration for enterprises

Security teams can now trace AI activity across employee and developer environments as Reco links Claude usage to permissions, keys and data paths.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
Konecta launches Kolibri AI platform for customer ops
Software-as-a-Service

Konecta launches Kolibri AI platform for customer ops

The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.

By Sean Mitchell • 3 min read • Thu, 18th Jun 2026
LevelFive launches with fixed-price AI software model
Digital Transformation

LevelFive launches with fixed-price AI software model

Mid-market buyers could get software in eight to 12 weeks as the Newcastle studio bets AI will make fixed-fee delivery viable.

By Sean Mitchell • 4 min read • Thu, 18th Jun 2026
Sonatype names new chiefs as AI demand drives growth
Data Protection

Sonatype names new chiefs as AI demand drives growth

Rising demand for secure AI software development has prompted Sonatype to expand its leadership team and scale operations globally.

By Sofiah Nichole Salivio • 3 min read • Tue, 9th Jun 2026
Sweep launches AI agent for Salesforce & Snowflake
Software-as-a-Service

Sweep launches AI agent for Salesforce & Snowflake

Teams can now map downstream risks across Salesforce, Snowflake and Data 360 before making changes, cutting manual checks and compliance gaps.

By Sofiah Nichole Salivio • 4 min read • Tue, 9th Jun 2026

Stories from Other Regions

Salesforce stories

Tottenham signs TCS in digital transformation deal
Customer Relationship Management

Tottenham signs TCS in digital transformation deal

Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.

By Sean Mitchell • 4 min read • Fri, 19th Jun 2026
WealthAi launches client file for wealth managers platform
Software-as-a-Service

WealthAi launches client file for wealth managers platform

Advisers could cut post-meeting admin from hours to minutes as a new AI workspace updates records across meetings, documents and portfolio feeds.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 19th Jun 2026
Australia leads in trusted AI service investment, Salesforce
Data Protection

Australia leads in trusted AI service investment, Salesforce

Despite regulatory pressure, Australian service leaders are prioritising customer-facing AI spending as trust in AI agents outpaces global averages.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
Salesforce & Hero FinCorp cut loan processing time
Software-as-a-Service

Salesforce & Hero FinCorp cut loan processing time

Turnaround times for two-wheeler loans have fallen 72%, easing delays for dealers and first-time buyers across Hero FinCorp's network.

By Karen Joy Bacudo • 4 min read • Fri, 19th Jun 2026
Adyen launches agentic commerce APIs for US merchants
Digital Transformation

Adyen launches agentic commerce APIs for US merchants

Enterprise merchants can now connect once to multiple AI shopping platforms, as Adyen's limited US rollout aims to cut repeated integration work.

By Karen Joy Bacudo • 4 min read • Thu, 18th Jun 2026
UK councils drive Arcus Global growth amid reorganisation
Software-as-a-Service

UK councils drive Arcus Global growth amid reorganisation

Council reorganisation is speeding up demand for cloud systems as Arcus Global posts 26 per cent recurring revenue growth since 2022.

By Mark Tarre • 4 min read • Mon, 15th Jun 2026
UK unveils GBP £1.1 billion AI hardware investment
Semiconductors

UK unveils GBP £1.1 billion AI hardware investment

The package will fund chips, a supercomputer and skills training, as ministers seek to build domestic AI capacity and speed workplace adoption.

By Sean Mitchell • 4 min read • Fri, 12th Jun 2026
Salesforce to train one million Indians in AI by 2030
Digital Transformation

Salesforce to train one million Indians in AI by 2030

The push reflects rising demand for AI jobs in India as Salesforce aims to widen access to training, internships and employer links.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 12th Jun 2026
White House AI order draws fresh cybersecurity scrutiny
Data Protection

White House AI order draws fresh cybersecurity scrutiny

Voluntary model reviews may leave gaps as advanced AI systems move closer to critical infrastructure and enterprise data.

By Mark Tarre • 7 min read • Fri, 12th Jun 2026
Zaro.ai emerges with USD $5.1 million pre-seed round
Software-as-a-Service

Zaro.ai emerges with USD $5.1 million pre-seed round

The funding will help Zaro chase enterprise clients as it enters a crowded AI software market with a model-agnostic workspace.

By Sofiah Nichole Salivio • 4 min read • Fri, 12th Jun 2026
Enterprise teams trust AI more in build than release
DevOps

Enterprise teams trust AI more in build than release

Enterprise software teams are far more willing to use AI before production, with trust dropping from 82% at build to 58% at release.

By Sofiah Nichole Salivio • 4 min read • Thu, 11th Jun 2026